Frequently asked questions

Fit, shipping, products and returns. If your question isn't here, give us a call.

Questions? Call 07 3340 4392

Getting the right fit

How do I know a part fits my vehicle?

Use the vehicle finder to choose your make, model and year. Every product lists the series, body style and build dates it fits, and the product page tells you if your vehicle matches.

Where do I find my build date?

On the build plate or compliance plate, usually on the firewall, a door pillar or in the driver's door jamb. Vehicles built from July 2021 may not have a compliance plate. See how to find your build date.

Why does the build date matter?

Manufacturers often change the dash or floor partway through a model. Two utes sold as the same year can need different parts, so we list every part by build date.

Does it matter if my ute is a single, extra or dual cab?

Yes. Floors and rear mats differ by cab, so choose your body style when you pick the part.

What if my vehicle isn't listed?

Call 07 3340 4392. We may have a part that isn't online yet, or be able to make one.

Can you check the fit before I order?

Yes. Call 07 3340 4392 or send us a message with your make, model and build date, or a photo of the plate, and we'll confirm the right part.

Orders and shipping

How much is shipping?

Shipping is free on all Sungrabba dash mats and Sandgrabba floor mats. Moulded flooring is charged by weight: $20 up to 5 kg, $50 for 5–10 kg and $60 for 10–25 kg.

How long until my order ships?

Dash mats and black or grey Sandgrabba mats are in stock. Beige Sandgrabba and QMCC moulded flooring are made to order in 1–2 business days, and some older moulded floors take 5–7. See shipping and delivery.

Why did my order arrive in two parcels?

In-stock items ship straight away and made-to-order items follow when they're finished. There's no extra charge for the second parcel.

Do you ship to WA, the NT and Tasmania?

Yes. We ship Australia-wide at the same prices.

How can I pay?

All major credit and debit cards, PayPal, Apple Pay, Google Pay and Shop Pay at checkout.

How do I track my order?

We email a tracking link when each parcel leaves us. You can also see your orders by logging in to your account.

Sungrabba dash mats

What does a dash mat actually do?

It covers the dash top so the sun can't crack or fade it, and it cuts the glare that reflects off the dash into the windscreen.

How does it stay in place?

It comes with 4 hook Velcro sheets. Stick them to the dash, lay the mat over them and they grip the underside. See fitting and care.

What if my model has more than one dash?

Some models changed dash partway through, or come with and without a sensor or speaker on top. Where that happens you choose your dash type on the product page, and each type has its own cut.

Black or grey?

Black suits most interiors and hides dust well. Grey suits lighter interiors. Both are in stock. See the colour guide.

What's custom trim?

Coloured stitching around the edge for $10 extra: silver, red, gold, blue or pink on black, or red, blue, pink or gold on grey. See custom trim.

My dash is already cracked. Will a mat help?

Yes. A dash mat covers existing cracks and fading and stops them getting worse.

Are Sungrabba dash mats airbag safe?

Yes. Sungrabba dash mats are engineered to allow your vehicle's airbags to deploy safely when required.

Will the mat shrink or fade?

Sungrabba mats are made not to shrink or fade in the Australian sun, and they're backed by a 10 year warranty against manufacturing defects.

What's the warranty on dash mats?

10 years against manufacturing defects and faults under normal use, including custom trim mats. See warranty.

Sandgrabba floor mats

What are Sandgrabba mats made from?

A flexible rubber and TPE compound, made in Queensland. Raised ridges and deep edges hold sand, mud and water off your carpet.

Will they slide under the pedals?

No. A door-sill fastening holds the driver's mat in place, without drilling the floor.

How do I clean them?

Lift them out, hose them off, let them dry and refit them.

What's the warranty on Sandgrabba mats?

Sandgrabba floor mats are covered for 10 years against manufacturing defects. See warranty.

What sets are available?

Depending on the vehicle: front, rear, front and rear sets, cargo, boot, under-seat and 3rd row mats.

QMCC moulded flooring

What is moulded flooring?

A replacement floor covering, pre-formed to the shape of your vehicle's floor pan. It replaces worn, stained or missing factory carpet or vinyl.

Carpet or vinyl?

Carpet looks and feels like a factory interior. Vinyl suits work vehicles and 4WDs that get muddy, because you can wipe or hose it clean.

Loop or plush carpet?

Loop pile is tight and hard-wearing. Plush is a softer cut pile. Both come in the same 14 colours.

Can I fit it myself?

If you're handy, yes – it usually means removing the seats and some trims. Otherwise a motor trimmer can fit it. See fitting and care.

Can I put Sandgrabba mats on top of moulded carpet?

Yes, and plenty of people do. New carpet with Sandgrabba mats on top stays looking new.

Returns, warranty and trade

What if something arrives faulty or damaged?

Call 07 3340 4392 or message us with your order number and a photo. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law, and we'll arrange a repair, replacement or refund.

What if I ordered the wrong part?

Contact us before fitting or trimming it, within 30 days of delivery. Send us your build date and a photo and we'll help you get the right part. See returns and refunds.

Can I return something if I change my mind?

Change your mind? Unused items in their original packaging can be returned within 30 days of delivery. You pay the return postage. QMCC moulded flooring is custom made for your vehicle, so it can't be returned for change of mind.

Do you supply the trade?

Yes. We supply motor trimmers, dealers, fleets and accessory fitters. See trade enquiries.

Find the parts made for your vehicle

Make, model and year. We'll only show what fits.